Flexibility - design your own policy
Market leading fully flexible strata insurance with the ability to customise your policy to suit your strata building.
Essentials cover
Under South Australian law – the Strata Titles Act 1988 (SA) and other legislation – essentials are covered in your Flex Residential Strata Insurance policy:
- Your residential property – such as the cost of any damage or repairs to your buildings and common areas, structural floors and ceilings, balconies and balustrades, external walls, steps and staircases.
- Your liability to others – when an injury or property damage occurs to someone visiting the building, public liability insurance covers the liability for expenses your strata corporation is ordered to pay due to negligence.
- Fidelity guarantee – mandatory in South Australia, this covers your strata corporation for financial losses from dishonesty, theft or fraud by a third party.
Optional extras
Flex Insurance lets you add optional extras to make sure you’re only paying for the things you really need. Additional cover can be included for:
- Voluntary workers cover – to cover expenses for anyone who’s injured while doing unpaid work for your strata corporation.
- Office bearer legal liability – can help cover the cost of legal fees if there is a claim against your strata committee members, and any damages or costs you’re ordered by a Court to pay.
- Machinery breakdown cover – this is very useful if you have lifts, machinery, water pumps, and other motor-driven equipment, as repairs can be expensive. Catastrophe cover – in case of a declared widespread catastrophe, such as a bushfire, building repair costs can soar because of the high demand for tradies and builders. This cover takes care of those unusually high expenses.
- Government audit costs and legal expenses cover –provides cover in the event of a government audit, protection if the strata corporation needs to appeal an unreasonable Order imposed by a statutory body and provides cover for legal defence costs.
- Lot owners’ fixtures and improvements – looks after any shortfall between the estimated replacement cost of your building versus the actual replacement cost when any improvements or renovations are factored-in for which the strata corporation was unaware.
Why choose Flex Insurance?
Simple and Affordable
Flex cuts through the confusing insurance jargon with easy to understand strata policies helping you choose the cover that is best for you.
24/7 Claims
24/7 claims service and support with emergency assistance to get you back on your feet as soon as possible.
Over 40 Years of innovation
Brought to you by Australia’s first and leading strata specialist CHU Underwriting Agencies.
Frequently asked questions
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Does Flex strata insurance cover regional SA?
Yes it does. While Adelaide might have most of the strata properties in South Australia, we know that cities and regional centres such as Gawler, Mount Gambier, Mount Barker, Victor Harbor, Port Lincoln, Whyalla and Murray Bridge also have their share of strata properties - all of which need reliable, tailored, strata insurance specific to SA.
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Is strata insurance compulsory in SA?
In South Australia, sections 103 and 104 of the Community Titles Act 1996 and sections 30 and 31 of the Strata Titles Act 1988, require the strata corporation to take out strata insurance to cover:
- The repair or replacement of the building and common property in the event of damage
- Public liability claims for personal injury or personal property damage that happens in connection with the strata’s common property
- Fidelity guarantee against fraud
Owners corporations can also take out optional cover to include such things as machinery breakdown, committee indemnity, and injury suffered by workers or volunteers.
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Who is responsible for strata insurance?
The community corporation of a community scheme or community strata scheme is responsible for taking out strata insurance. In practical terms, this means it’s usually the management committee that purchases from the insurance company, or via a broker or strata manager on behalf of the corporation, however members of the community corporation (i.e. the unit owners) have the right to inspect the policy, check that it is adequate, and that it represents value for money.
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Does residential strata insurance cover the building?
Strata insurance covers the cost of repairing or replacing the building's infrastructure, such as the walls and windows, stairwells and fire exits, common lobbies and facilities, lighting, security systems and even areas which aren't accessible to all residents such as individual balconies and managers' offices.
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Does residential strata insurance cover the whole title?
Strata insurance covers areas of the property that are owned jointly by the lot owners, such as the building, driveways and carparks, and also common areas around and within the building. The SA strata title defines these. The policy can also include gardens, usually with separate limits, and also machinery listed on the policy.
Important documents
| Name | Link |
| Product Disclosure Statement and Policy Wording for policies effective from 1 October 2023 | Download |
| What has Changed for PDS and Policy Wording effective 1 October 2023 Outlines key policy changes, and should be read in conjunction with latest Product Disclosure Statement and Policy Wording. |
Download |
| Product Disclosure Statement and Policy Wording for policies effective from 1 January 2022 - 30 September 2023 | Download |
| Target Market Determination (TMD) Target Market Determination is a document that describes who the product is appropriate for (target market), and any conditions around how the product can be distributed to customers. |
Download |
| PDF Quote Form Download and complete a pdf quote form |
Download |