Flex claims are managed by the experienced CHU claims team and panel of builders and restorers.
After flooding or fire, one of the biggest issues for strata owners is restoring their property back to its original condition.
The panel of builders and restorers ensures there is no long-term impact from the original disaster, such as mould from the water damage or smoke issues from a fire.
The benefits of using the Builder and Restoration Panel :
- The panel helps simplify and speed up the claims process.
- Flex Insurance will reimburse the panel restorer directly, taking the hassle out of owners needing to pay and seek reimbursement from Flex Insurance.
- The quality of the restoration work will be guaranteed by Flex Insurance.
- The restorers will ensure the appropriate restoration work is carried out and help reduce claims costs.
Find a Builder (Repairer)
A builder/repairer attends to damage to strata buildings affected by any claimable event under your strata policy, the builder/repairer also makes safe any urgent repairs such as making your building water tight. If you are unsure of whether to contact a Builder or Restorer please call Flex Insurance on 1300 001 293 (self-managed strata customers) or 1300 201 021 (brokers and strata managers).
Find a Restorer
A restorer remediates & mitigates further losses to strata buildings affected by major water damage, fire and drug lab residue. If you are unsure of whether to contact a Builder or Restorer please call Flex Insurance on 1300 001 293 (self-managed strata customers) or 1300 201 021 (brokers and strata managers).